VP - Business Operations
Merkle is a global data-driven, technology-enabled performance marketing agency. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2018 net revenue of $846million.
Dentsu is the world’s largest advertising agency brand, a company with a history of 118 years of innovation, the Dentsu Group provides a comprehensive range of client centric brand, integrated communications, media and digital services through its ten global network brands—Carat, Dentsu, dentsu X, iProspect, Isobar, McGarry Bowen, Merkle, MKTG, Posterscope and Vizeum—as well as through its specialist/multi-market brands. The Dentsu Group has a strong presence in over 145 countries and regions across five continents and employs more than 62,000 dedicated professionals. Dentsu Aegis Network Ltd., its international business headquarters in London, oversees Dentsu’s agency operations outside of Japan. The Group is also active in the production and marketing of sports and entertainment content on a global scale.
What do we want from you?
- Build thorough understanding of client’s brand, business, brand, customers and competitive landscape and provide strategic guidance in building requisite digital marketing initiatives.
- Drive strategic client engagements on performance strategy, media planning, account growth and revenue.
- Manage a team of client strategy managers in addition to collaborating with larger cross functional teams of analysts and technologists to implement and deliver on client commitments.
- Drive internal projects to completion and enable team to address any challenges.
- Do annual planning & strategy preparation for the assigned portfolio.
- Understand client goals, create and execute strategies to exceed defined goals.
- Work with leadership to explain and modify strategic plans.
- Drive and deliver value to the clients. Use measurement frameworks for performance driven branding.
- Understand and stay current on industry trends, competitive landscape and internal product development efforts.
- Strong understanding of product, category and competition for brands.
- Communicate with team and management on project development, timelines, and results.
- Be accountable for Quarterly Business Review meeting and showcase business growth.
- Leverage extended Sokrati/Dentsu ecosystem to build hard working solutions for the client.
Who could you be?
- You should have at least 8+ years of experience and have worked with a start-up or an agency in an operations/ account management/ engagement role.
- You have prior experience into Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc.
- You have strong program management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously.
- Strong solutioning, negotiating and pitching skills. Must be able to exert influence and drive initiatives across client organization.
- You are exceptional at problem-solving, analytical skills and business understanding.
- You are great at articulating your thoughts and presenting a clear well-defined structure.
- Love Digital Marketing and everything around it.
- And most importantly, LOVE customers & strive for every inch of their satisfaction.
And if you’re excited about:
• Being a part of the company doing something really amazing & redefining stuff.
• Making a splash in a multi-billion dollar Digital Advertising industry Learning & Growing far beyond your current horizon
• Competitive Compensation with the usual benefits
• A place full of like-minded & ridiculously smart folks
• A start-up culture that you’d cherish forever in your work life
Then, we would love to have a chat with you!