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Cyber Operations Analyst

Location: Columbia, MD.
Company Description:

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description:

Job Description:  

The purpose of this role is to work as part of a team to implement an organised approach to addressing and managing security monitoring, cyber-attacks, breaches, and security support requests. As part of the Cyber Operations team, working with others, you will be responsible for detection and triage of security alerts and assessing for potential risks. 

Key Responsibilities  

  • Perform daily, weekly, monthly maintenance and management tasks 

  • Monitor and manage security tools, consoles, ensuring all alerts are responded to, escalating incidents quickly ​ 

  • Perform risk and vulnerability assessments 

  • Maintain current knowledge of tools, techniques, and procedures of attackers​

  • Investigate alerts, anomalies, errors, intrusions, and malware for evidence of compromise 

  • Take ownership of cyber security call queues ensuring tickets are closed based on defined SLAs ​ 

Who are we looking for?  

Professional skills​ 

  • Excellent analytical, troubleshooting, and problem-solving skills 

  • A high level of capabilities in data collation and analysis​ 

  • Excellent organization and time management skills 

  • Able to handle multiple deadlines, and to effectively perform during high pressure or emergency situations 

  • Experience producing security documentation and other technical analysis reports​ 

  • Experience working in a team-oriented, collaborative environment 





Key Experiences​​​ 

  • SIEM

  • Ticket Management 

  • Security Tools 

  • Platform Management 

  • Vulnerability Management​​ 

  • Security Engineering 

Additional Information:

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.


More Information:

Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.