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Jr. Associate - Content Marketing

Location: Pune, MH.
Company Description:

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading non-profit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 12,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market.

Job Description:

To excel in this position, you should be comfortable in a fast-paced, high-energy environment. You must have a good understanding of the role of content in building a brand, marketing, creating, and publishing high-quality content for a variety of audiences. 
In this role, you will: 

  • Strategize and create content across all online platforms. 

  • Work with knowledge management team, operations team and quality team to obtain the campaign learnings, compile & articulate the client success stories, repurpose into award nominations, video case studies etc. 

  • Experiment with new content formats such as LinkedIn Newsletters, Blogs, Video Podcasts to enhance organic visibility across active platforms 

  • continuously identify opportunities in the area of Client Engagement & drive the Content Deliverables by working with the operations & customer success team 

  • Document & Report/Present the Quarterly Marketing Activities & Updates, to the regional & the global counterparts 



  • Graduate Degree required
  • In love with storytelling 

  • B2B marketing or content writing experience for an agency / consultancy / tech organization would be preferred 

  • Comfortable expressing their views, excellent and interpreting situations & delivering accordingly 

  • Well organized, detail-oriented, and reliable 

  • Curious and asks a lot of questions🙋🏻 

  • Experienced with Content Management processes and tools 

  • Able to think clearly, analyze quantitatively, problem-solve, and prioritize 


Additional Information:

All your information will be kept confidential according to EEO guidelines.

More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

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