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Personalisation Consultant

Location: København, .
Company Description:

Want to join Denmark’s best digital agency?

For the past 9 years, MyImage has named us just that. Right now, we’re looking for YOU and your talents to grow our team and help Merkle get even better.

Can you crack the code to a sublime user experience, and would you like to develop not only cool solutions, but also yourself in an uplifting environment with fantastic benefits – then keep on reading!

Merkle is a leader in data-driven customer experience management (CXM), and we deliver unique, personalized customer experiences across channels and devices. We provide expertise in customer experience strategy and consulting, user experience design, CRM, data management, commerce, mobile, content management systems (CMS), adtech and martech platforms.

We embody the strong combination of local and global: Almost 300 colleagues work here in central Copenhagen, but we are also part of Merkle worldwide and dentsu – a global agency network covering 145 markets.

At Merkle, our mission is to help our clients provide their customers with the best experiences possible. More than anything, this requires skills, passion and cooperation.

Smells like team spirit

We don’t have a slide for fast travel between our two floors, but we have plenty of reasons why you’ll love working at Merkle. We offer:

  • A nice pension scheme
  • Health insurance
  • Your own balance of office vs. remote work 
  • Weekly Friday bars (yup, your weekend buzz is on us!)
  • Daily-cious breakfast and lunch from our in-house chefs
  • An unlimited amount of coffee, tea and supportive colleagues
  • Wine tasting club, running club, game nights, grand parties, fun events
  • A creative environment that lets you think 27 kilometers outside the box

We have employees who’ve stayed with us for 5, 10, 15, even 20 years! This is surely due – in part – to our flexible working conditions and consideration for each person’s needs. There’s room for you to be yourself, including dressing however you like. We try our best to take good care of each other, our clients, and the world around us.

This also means we don’t hire brilliant jerks. Do you have a knack for pitching the right ideas, but have your head up your own amazingness? Well, for that reason, we’re out. More than likely, though, you’ll make an awesome addition to our team, and we can’t wait to meet you!

Job Description:

Have you ever noticed how websites seem to know what you like, or how ads seem to be tailor-made to your interest? Maybe even noticed when the communication is not hitting the mark at all? 

If you want to change that (so you are hitting all the right marks) - come work with us! We’re looking for a person who have worked in the field for some time, either directly with personalization tools, data activation, or customer experience management.

We’re searching for a Personalisation Consultant to help us design and implement customer journeys and orchestrate insights for our clients. Your day-to-day work consists of managing personalized experiences, implementing growth hacking initiatives and building cross-channel audiences with customer data platforms. 

Working with us means working with: 

  • Creating personalized communication and audiences through industry-leading platforms such as Adobe Target, Dynamic Yield, and Adobe Experience Platform
  • Diving into what makes a customer convert and building meaningful interactions across the web for them
  • Gather and orchestrate customer insights to help build a relevant and effective sales & dialogue strategies for clients

As a candidate you probably have experience within the personalisation field using experience platforms or mobilizing customer data. We’ll provide best-in-class specialist to work with. You’ll probably be working with a team of CXM, Design, and Copywriting specialists to create relevant and converting experiences for our clients.  

Qualifications:

Having worked with personalisation tools before is ideal. Having a background in user experience design and a strong opinion about how digital interactions and dialogue can be improved is a plus too. 

We’re looking for a consultant that has a story to tell and is great at telling it. Someone who understands that data and insights are at the core of a great user experience. If you have technical knowledge, either through how websites work or through a great understanding of intent and audience building we’ll provide the tools and team to facilitate your next user experiences.

Additional Information:

Is your heart racing a little now? If you can see yourself in all this – then, we would love to hear from you.

There is no application deadline. Finding the right intern(s) is more important to us than a speedy process. We only remove the ad once we've found the ideal young talent(s).

For any questions regarding this position, please contact Anna Lynge Nielsen, Talent Acquisition Manager, at [email protected] or +45 28 94 90 73.

More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates: Start your career at Merkle and get on the path to success.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.