Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Technology

Original Presentation Date Feb 09, 2021


Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Technology

Original Presentation Date Feb 09, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Technology

Original Presentation Date Feb 09, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Technology

Original Presentation Date Feb 09, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Technology

Original Presentation Date Feb 09, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Technology

Original Presentation Date Feb 09, 2021

Key Takeaways

Detailed Overview

In November, Merkle B2B launched Band Superpowers for Ultimate B2B Customer Experiences, a report drawing from over 3,000 interviews of B2B buyers and decision makers across the globe.  

In this webinar series, experts from Merkle B2B will conduct deep dives into the expectations of B2B buyers across four key industries: Technology, Professional Services, Manufacturing, and Finance. Each webinar will look at the customer journey and uncover ways for marketers to add business and personal value to their customers’ experiences. 

Technology
This webinar, focused on the Technology industry, will analyze buyers’ interactions with brands across hardware,  IT services, software, and telecoms.

Our presenters


Our presenters

Our presenters

Our presenters

Our presenters

Our presenters

Danielle Block

Enterprise Growth Leader, Digital Experience and Analytics, Merkle

Gavin Mackie

Strategy Lead, Brand & Creative, gyro

Oliver Truman

Head of Research and Analytics, Merkle B2BI

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