Building Meaningful Customer Relationships Through Digital Experiences

Original Presentation Date Apr 15, 2021


Building Meaningful Customer Relationships Through Digital Experiences

Original Presentation Date Apr 15, 2021

Building Meaningful Customer Relationships Through Digital Experiences

Original Presentation Date Apr 15, 2021

Building Meaningful Customer Relationships Through Digital Experiences

Original Presentation Date Apr 15, 2021

Building Meaningful Customer Relationships Through Digital Experiences

Original Presentation Date Apr 15, 2021

Building Meaningful Customer Relationships Through Digital Experiences

Original Presentation Date Apr 15, 2021

Key Takeaways

This webinar will discuss:

  • The changing expectations of financial services customers and implications to marketers
  • Designing experiences with a foundation in behavioral economics
  • Developing an integrated and robust experience capability and culture

Detailed Overview

Today, marketing has only a fraction of seconds to influence customer actions. Brands that utilize deeper insights to tap into the human decision-making process will win in these fractional moments. During this webinar, the presenters will challenge your perceptions of what it means to be customer centric. You’ll learn how a basic knowledge of consumer behavioral drivers can help your experiences bring differentiated value amongst the noise.

Our presenters


Our presenters

Our presenters

Our presenters

Our presenters

Our presenters

Paul Evers

Chief Client Officer, Merkle/CXM, Americas

Jennifer DeGiovanni

Senior Director, Client Strategy, Merkle

You might also be interested in:


You might also be interested in:

You might also be interested in:

You might also be interested in:

You might also be interested in:

You might also be interested in: