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商務轉型

橫跨多元接觸點的無縫的商務體驗
500 +
全球商務專家
20
商務解決方案

 

顧客已經轉移他們關注的焦點,從購買方式和購買對象轉移到要求流暢、簡單且易於完成的體驗上。然而,許多品牌仍然採用傳統的經營方式,無法將線上購物的顧客與實體店購物的顧客整合起來。

商務不僅僅是行銷活動轉換的終點,它還是顧客旅程中所有接觸點的顧客參與核心。顧客可以透過多種管道購買您的品牌服務或商品,因此透過每次互動讓品牌的資訊傳遞至關重要 ;蒐集和整合您的顧客數據來個人化顧客的下一次購物體驗,是品牌卓越的關鍵。