Industry expertise

Transforming Manufacturing Through Digital Innovation

At Merkle, we help manufacturing businesses navigate the seismic shifts reshaping the industry. From the rise of machine-to-machine commerce to the increasing demand for supply chain traceability and speed-to-market, our expertise enables manufacturers to harness digital transformation for sustainable growth.

Our core solutions—data-driven customer experiences, AI-powered automation, digital commerce strategies, and account-based marketing (ABM) consulting—empower manufacturers to optimize operations, enhance customer engagement, and drive profitability. By leveraging advanced analytics and targeted marketing approaches, we help businesses strengthen key relationships, improve lead generation, and maximize sales opportunities.

With our cutting-edge approach, we position manufacturing leaders at the forefront of industry innovation, unlocking new efficiencies and competitive advantages in an increasingly digital and interconnected world.

Key offerings


B2B manufacturing enterprises must adapt to fast-changing market demands. Traditional commerce solutions often lack agility, slowing time-to-market and limiting customer experiences. Merkle’s Composable Commerce Accelerator enables faster, flexible, and scalable digital commerce.

By integrating modern headless, API-first solutions, we help you reduce implementation time by 50% while enhancing performance and customer engagement.

A modern digital companion for the world’s oldest amusement park

Soaring to new heights in the airline supply chain industry

Driving demand effectively and efficiently is a competitive advantage, and it has become ever more important also in the B2B and manufacturing verticals. Successfully implementing state-of-the-art end-2-end marketing approaches results in significantly higher engagement and win rates.

Yet, untargeted messaging, lack of data, organizational and technical silos, break points along the customer journey and sales funnel as well as friction between marketing and sales belong to the most common challenges B2B and manufacturing companies are facing.

We help our customers to enable and optimize highly personalized B2B Account-Based Marketing strategies by leveraging data and technology to orchestrate relevant, trusted experiences across sales, marketing, and service.

Integrated Experience Plans From Data-Fueled Insights for Cisco

ABX Messaging for Intel

Hyper-Personalized Account Targeting for DXC

In today’s fast-paced B2B manufacturing landscape, the demand for high-quality, personalized content has never been greater. Yet, many organizations struggle with fragmented workflows, siloed teams, and inefficiencies that slow content production and delivery.

At Merkle, we streamline your content supply chain by integrating future-ready technologies, automating workflows, and enabling seamless omnichannel activation. Our approach reduces time-to-market, lowers costs, and ensures your content drives engagement and growth.

Hand holding smart phone displaying Tivoli Gardens mobile application

Tivoli Case Study

A modern digital companion for the world’s oldest amusement park

We partnered with renowned amusement park, Tivoli Gardens, to deliver an experiential transformation of the customer experience online and off, with seamless commerce from across web and app, kiosks, optimized and automated CRM journeys, and the launch of new subscription offerings.

Two hands holding a smartphone with the Satair mobile application visible.

Satair Case Study

Soaring to new heights in the airline supply chain industry

An enterprise CX transformation lets aviation giant Satair set new standards in B2B selling and service for their industry. The result is a first-of-its-kind, end-toend AI-guided commerce and service experience. An eCommerce marketplace expands sellable goods, and allows Satair to own more of their clients’ spend.

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Jens Reufsteck headshot

Jens Reufsteck
Client Portfolio Director,
Merkle DACH

Bettina Schmidt-Smylla headshot

Bettina Schmidt-Smylla
Client Portfolio Director,
Merkle DACH

Jasmin Loos headshot

Jasmin Loos
Sales Manager,
Merkle Germany

Transforming Manufacturing Through Digital Innovation | Merkle