Account Manager

Client Management


USA – Remote – Michigan – Central Time

About the job

Merkle Promotion & Loyalty Services Account Managers work proactively and collaboratively with all divisions of the company to provide our clients with long-term strategic value and customer service. As a day-to-day partner with Merkle Promotion & Loyalty Services sales professionals (VP, Business Development and Account Director), Account Managers ensure high-quality and flawless client preparation and presentations, research and promotion solutions that drive results for clients and revenue for Merkle Promotion & Loyalty Services. The Account Manager may also have responsibility for stimulating new business through probing, investigative and consultative outbound calling and e-mailing to a pre-defined group of prospects and clients to determine their current or future needs for interactive promotions.

Description & Responsibilities:

  • May serve as the designated Merkle Promotion & Loyalty Services client contact
  • Actively participates in client presentations and collaborates on the creation of some presentation content
  • Supports Merkle Promotion & Loyalty Services sales professionals in revenue generating activities: prospecting, client research, promotion ideation, scoping, documentation (i.e. contracts), invoicing, etc.
  • Demonstrates working knowledge of Merkle Promotion & Loyalty Services products and solutions, internal scoping, and production processes
  • Builds brand expertise, creates and maintains best practices for named clients
  • Pre and post-sale research and presentation generation
  • Promotion reporting and analysis with supporting team members, i.e. Business Development, Strategic Services, Project Management
  • Attends and/or leads internal meetings and client meetings for BD/AD if necessary
  • Works with Account Director to facilitate knowledge transfer of internal best practices, move the discipline forward, participate in internal initiatives and process improvements as well as client and marketing initiatives
  • May conduct research to identify opportunities for successful lead generation projects and work with management to determine the markets to be targeted for effective prospecting
  • May assist with the identification, qualification, and prospecting of potential clients through various lead sources including cold calling, tradeshows, researching via lead generation and prospecting resources, etc

Qualifications:

  • Education: Bachelor's Degree
  • 2-4 years of overall experience
  • 1-2 years of relevant experience as an Account Coordinator, Marketing Specialist, Media Planning, Project Manager, or Sales Role
  • Basic strategic and analytical skills
  • General familiarity of Internet applications and technologies
  • Sales skills including: identification of prospects, sourcing, and closing deals.
  • Excellent writing, grammatical, and proofing skills
  • Exceptional presentation skills
  • Demonstrates knowledge and understanding of everyday AI tools
  • Proactively builds trusted partnerships with clients and internal teams to drive long-term value

The annual salary range for this position is $51,000-$83,375. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

  • Medical, vision, and dental insurance,
  • Life insurance,
  • Short-term and long-term disability insurance,
  • 401k,
  • Flexible paid time off,
  • At least 15 paid holidays per year,
  • Paid sick and safe leave, and
  • Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

#LI-MM

Vorsicht vor Job-Betrug

Leider gibt es immer wieder Betrüger, die gezielt Jobsuchende ansprechen. Bitte sei vorsichtig. Alle offiziellen Mitteilungen im Bewerbungsprozess kommen ausschließlich von einem Mitglied des dentsu-Rekrutierungsteams über eine offizielle E-Mail-Adresse (z.B. @dentsu.com oder @merkle.com). Wir werden dich niemals auffordern, Geld oder Gutscheine zu senden, um eine Stelle zu erhalten. Falls du den Verdacht hast, Opfer eines Betrugs zu sein, melde dies bitte umgehend deiner Bank, der Polizei oder einer Betrugsstelle. Du kannst den Vorfall auch direkt bei uns unter jobfraud@dentsu.com melden, damit wir entsprechende Maßnahmen ergreifen können. Bitte beachte, dass Merkle und dentsu nicht für Verluste verantwortlich sind, die durch diese Betrügereien entstehen. Sei stets vorsichtig und überprüfe die Echtheit von Jobangeboten oder Nachrichten, die du erhältst.