Key Responsibilities
- Solution Design & Architecture
- Architect, design, and implement scalable Adobe Workfront solutions tailored to client objectives, including work intake, project/resource management, approvals, reporting dashboards, and workflow automation
- Translate business requirements into detailed functional and technical specifications, ensuring alignment with global standards and client needs
- Guide the configuration of Workfront features such as custom forms, templates, approval workflows, user roles, and advanced reporting (including text mode)
- Lead integration efforts with related platforms (e.g., Adobe AEM, Salesforce, Jira, ServiceNow, Marketo) and leverage Workfront Fusion for automation and connectivity
- Stakeholder Collaboration & Consulting
- Collaborate with business stakeholders, IT, and project management teams to define and document business processes, workflows, and system integrations
- Act as a trusted advisor, providing expert guidance on Workfront best practices, governance, and change management to drive user adoption and process optimization
- Lead discovery and design sessions, challenging and refining requirements to ensure optimal solutions
- Delivery & Governance
- Oversee end-to-end Workfront implementations, including platform setup, configuration, testing, and deployment
- Ensure robust system governance, security, and compliance across multiple business units and geographies
- Develop and deliver training, workshops, and support materials to educate users and facilitate adoption
- Troubleshoot and resolve technical and functional issues, working with technical teams as needed
- Continuous Improvement
- Stay current with Adobe Workfront enhancements and industry trends, proactively recommending improvements and innovations
- Conduct user feedback sessions and use insights to drive continuous optimization of Workfront usage
- Identify and implement opportunities for automation, efficiency gains, and process improvements using Workfront and Fusion
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (preferred).
- 10+ years experience and a min of 4-5+ years’ experience in Workfront architecture, implementation, and optimization for large/global organizations
- Strong expertise in Adobe Workfront administration, configuration, reporting, and workflow automation
- Experience integrating Workfront with enterprise systems (AEM, Salesforce, Jira, etc.) and using Workfront Fusion
- Proven ability to lead cross-functional teams and manage complex projects across geographies1
- Excellent communication, stakeholder management, and documentation skills
- Familiarity with Agile project management and change management best practices
Preferred Certifications
Location
- Based in India, supporting global clients across multiple time zones.