Headless architecture is that new shiny object that everyone is talking about, and you want it. On the surface it just makes sense to move to a headless, API-driven architecture that allows you to have a more consistent and streamlined omnichannel customer experience. The value to your business seems logical, but are you ready? After all, it is a significant investment, and I’m not just talking about the technology investments. Moving to headless has a significant impact on your people and your processes – it is truly a digital transformation.