Mark Burow, Head of CXM Solutions at Merkle
"Last year, we focused on uniting the best of both worlds - that of Namics and that of Isobar. The focus on working as a full-service agency for customer experience transformation and the expansion of our Swiss locations supported our success even during the crisis. The fact that we now take third place in the LSA ranking is well-deserved and shows that we can be twice as proud: of our good work as well as of a successful 2021.โ