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The New Face of Retail

The New Face of Retail

10 commerce trends driving the industry

Retail was already moving away from the pre-pandemic times of brick-and-mortar stores and a disconnect between in-store and online experiences. Today, those shifts are in overdrive, pushing an emerging renaissance of new-store concepts in the form of DTC outlets, hubs for click-and-collect, and dark stores to help fuel the boom of ecommerce.

As we move closer to a post-pandemic world, we have highlighted 10 trends that are driving retail’s next era. Five of these trends are centered around emerging commerce features and functionalities, while we also explore five sectors of the industry that are poised to skyrocket and mediums that will be more prominent in everyday life.