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Scott Lugar

CMO, AAA Club Alliance

For over twenty years in a variety of roles of increasing responsibility, Scott has delivered superior results elevating brands, building teams, repairing and integrating operations; creating innovative financial services strategies; developing digital products and promotions; and designing & implementing amazing Customer Experiences.

As a leading member of ING DIRECT USA, he created industry challenging products and programs that changed what is expected of financial services. As a lead executive in the overall transition to Capital One and in building Capital One Home Loans, Scott was accountable for integrating the best of both organizations. In January of 2017, Scott joined JG Wentworth, where he was accountable for Customer Experience and Acquisition within the Structured Settlement business line. Scott currently leads AAA’s 3rd largest Club’s, AAA Club Alliance, Marketing & Membership strategy delivering over 70% of total revenue.

Scott has served Delaware Meals on Wheels for over 12 years, six as Board Chairman and still delivers meals weekly. In his spare time, he enjoys spending time with his wife Eliza and two daughters, Allie and Isabel, both awesome scholar-athletes. Scott also likes to hunt, fish, practice yoga and ride motorcycles.