As a Salesforce Consultant and Solution Lead, Klaas-Jan Knol believes business processes should be designed to optimise customer experience. Focusing on user-friendliness and efficiency, he has helped transform various organisations through digital enablement. In his role he leads projects in the Salesforce practice and has delivered insights, data acceleration, optimised processes and organisational transformation across several clients.
Klaas-Jan has nine years experience in delivering added value with Salesforce, across analytics, solutions and strategy roles.
