Salesforce

Merkle is a global Salesforce partner and one of the few with the competencies and experience across every Salesforce Cloud to bring them all together in service of the total customer experience.

• Marketing Cloud Engage your customers by providing relevant and personalised messages informed by data at the right moment via the right channel
• Sales Cloud Deliver more certainty and achieve better results by transforming your sales performance through sales process automation
• Service Cloud Improve your customer service experience by resolving cases faster and engaging customers through their preferred channel
• Commerce Cloud Provide personalised shopping experiences for your customers that improve engagement and increase sales
• Community Cloud Create online for communities of employees, customers or partners to share ideas and collaborate through an expertly designed portal
• Pardot Deliver 1-to-1 marketing automation programs that engage prospects and nurture them through the sales funnel
• Social Customer Care integrate social into your customer service process to solve issues quickly and easily