The study placed Merkle into the Leaders Ring for the second consecutive year, with the highest quality of agency presentation and service expertise, as well as highest client satisfaction and platform experience.
Highlights Include:
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“The agency should be in the consideration set for any enterprise marketer, particularly those with international needs that seek deep industry expertise that can transcend email.”
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“We were impressed by their attention to detail when it came to analytics, data modeling, and attribution."
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“The clients we spoke with, all of which are household names, believe their teams at Merkle are ‘experts in multi-channel marketing.’ ”
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"At least one customer reported being ‘blown away’ by their creative services, and another reported that as an agency partner, ‘Merkle goes above and beyond.’ ”
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"Clients adore Merkle. When it comes to customer satisfaction, Merkle outperformed most of their peers in the majority of categories."
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