Lee Fitzhugh, Stephen Derbyshire, Nicolás Lozano Argüelles, Petar Lafchiev |
Published on: Jul 02, 2020
The value of superlative CX has become apparent over the last few years, and even more so in the last few months. With customer lifecycles and journeys becoming increasingly complex, creating a single customer view and offering hype-personalised experiences at every step has become a must.
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