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Fluent Commerce Partnership

A tailored order management system to accelerate your e-commerce platform and omnichannel strategy
5 +
Fluent Commerce certifications

Fluent Commerce provides merchants with a feature-rich order management system. It is a fast, fully-customized platform that offers to plug-and-play modules that tend to your specific business requirements in stock order management. 

The modular-built Fluent Commerce architecture provides the agility for you to design customized or pre-developed workflows for easier order management. Its headless structure also supports integration with platforms such as Adobe Commerce, Commercetools, and Salesforce, enabling the flexibility to connect your e-commerce solution with its end-to-end order management system. Fluent Commerce’s future-ready system includes:

  • An accessible Admin Console UI that allows you to create and configure workflows through the intuitive Orchestration Modeller
  • Flexible orchestration that can be designed specifically to fit your omnichannel and fulfillment strategies through easily configurable business rules and processes 
  • Powerful APIs to connect with other systems to share data across channels, enhancing customer touchpoints to fit your omnichannel strategy
  • Inventory segmentation, configurable custom logic by brand or region, business rule templates, and multi-lingual functionality to make onboarding new merchants or business rollout to new countries speedy and easy

Why Choose Merkle for your Fluent Commerce Project?

Merkle is the trusted partner of Fluent Commerce, bringing together world-class commerce solutions and customer experience to elevate customer relationships. We specialize in delivering product innovation, commerce integration, service design, decision orchestration, and performance marketing for B2B, B2C, and D2C brands across different business verticals.

Our experienced team has been working with e-commerce platforms and technology partners for over a decade to provide commerce and customer experience solutions in the APAC region. We will start your commerce transformation journey with a strong focus on understanding your business needs, and tailoring bespoke strategies paired with the right products to fit exactly what your brand needs. As part of Dentsu, Merkle utilizes our international reach to help you scale your business from a global perspective. Our powerful partner network can help you build a seamless, consumer-first customer experience to grow your brand and customer loyalty.