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Digital Messaging Platforms

Deliver the right message at the right time to the right person
400 +
digital messaging experts on staff
year of experience in digital messaging
99.8 %
overall channel accuracy rate
1,000 +
team members skilled in various marketing clouds
customer strategy and success expertise across 7 key industries

Today’s customers demand personalized experiences at each brand interaction. Customers will take their business to the brand that delivers the most seamless and painless buying experience. So, how do marketers shift from a one-to-many to a one-to-one approach? It requires a new customer strategy that marries multi-channel engagement with relevant content and messaging. It challenges the data and tech platforms; the processes and people that marketers have in place to execute on those journeys.

We partner with brands to develop and activate their customer strategy across digital channels to drive business outcomes. We leverage our partnerships with leading cloud platforms (Adobe, Salesforce, and Oracle). Our heritage is rooted in data, analytics, and technology, with tailored industry expertise in developing integrated digital messaging solutions that deliver the experiences consumers demand.


Identify your website visitors with our 4Cite solution

  • Capture identity and intent
  • Trigger emails through your ESP
  • Leverage established journeys
  • Feed your entire tech stack

It’s easy to get started.

Apply our identity tagging solution to your brand’s website and see how we can boost your messaging performance and revenue.

See how it works





Our Clients

Bed, Bath & Beyond
"It’s not lost on us how much [Merkle] is doing to make sure things get out on time as well as managing Adobe and internal teams."
Global tech and electronics brand
"It was raining sales this weekend! Thank you to the team for making this happen … we have exceeded our goals for the month with five days still left in the month."
Global consumer packaged goods beverage brand
"Thank you and the team for your fantastic support over the weekend! A good amount of last-minute changes came through and the entire team was incredibly responsive and timely in execution … the brands feel like Merkle really served as a key extension of the team during this very important timeframe."
Global cosmetics and personal care company

Our Team

Chief Operations Officer, Merkle/CXM, Americas
Senior Vice President, CRM Technology Delivery Leader
Vice President, Digital Messaging
VP, Marketing Technology, Merkle
VP, Marketing Platforms, Merkle