Nick is the original founder & ‘Head of Growth’ of B2B International and so brings with him over 20 years of experience.
Nick’s specialism is customer experience and his latest book ‘B2B Customer Experience’ was a best seller on Amazon. He has been recognised as a leader in his field this year by being named a ‘Top 10 CX influencer’ in the UK and named in the ‘Top 150 CX Leaders’ globally.
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